Legal

Version 3.0

Terms of Service

Plain English: Jijenga is a clarity tool, not a substitute for professional financial advice. You own your data; we own the underlying technology. You pay for access; stop paying and your record waits for you, encrypted.

1. Welcome & Acceptance

Welcome to Jijenga! By downloading, accessing, or using the Jijenga web application, mobile app, or website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

  • These Terms constitute a legally binding agreement between you and Jijenga Technologies Limited ("Jijenga," "we," "us," or "our"), a company incorporated in Kenya
  • If you do not agree to these Terms, please do not use the Service

2. The Service (Important Notice)

Jijenga is actively developed software. We ship improvements continuously and say so plainly in the changelog.

2.1. Continuous Development

Features may change, improve, or be reorganised as the Service evolves. Where a change materially affects how you use the Service, we will communicate it.

2.2. "As Is" Basis

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or completely secure.

2.3. Feedback

We encourage you to provide suggestions and bug reports ("Feedback"). You agree that we are free to use your Feedback to improve Jijenga without any obligation or compensation to you.

3. Eligibility & Accounts

3.1. Age Requirement

You must be at least 18 years old to use Jijenga.

3.2. Account Security

You are responsible for keeping your login credentials confidential. You agree to notify us immediately at [email protected] if you suspect unauthorized access to your account.

3.3. Accurate Information

You agree to provide accurate, current, and complete information during sign-up.

4. Description of Service

4.1. What We Do

Jijenga is a personal financial management tool. It helps you track and understand your finances by:

  • Securely parsing uploaded financial documents (e.g., M-Pesa statements)
  • Allowing manual entry of transactions and account balances
  • Providing visualizations, categorization, and savings insights

4.2. NOT Financial Advice

Jijenga is a technology tool, not a financial advisor, bank, or lender. The insights and suggestions provided are for informational purposes only. You should not rely on them as professional financial or investment advice.

4.3. Data Accuracy

While we strive for precision in data extraction and categorization, we cannot guarantee 100% accuracy. You are responsible for verifying your own financial records.

5. User Conduct

You agree NOT to:

  • Upload statements or financial data that do not belong to you or for which you do not have express permission
  • Use the Service for any illegal, fraudulent, or money-laundering activities
  • Attempt to reverse engineer, decompile, scrape, or extract the source code or data from the App
  • Interfere with or disrupt the integrity or performance of the Service (e.g., introducing viruses)
  • Abuse the referral program or create multiple accounts to exploit promotional offers

6. Your Data & Intellectual Property

6.1. Your Data

You retain ownership of the financial data you upload or enter.

6.2. License to Us

By using the Service, you grant Jijenga a worldwide, non-exclusive, royalty-free license to use, process, store, and display your data solely to provide the Service to you and to improve our algorithms (on an anonymized basis).

6.3. Our Intellectual Property

All rights, title, and interest in the Service, including the "Jijenga" brand, logo, code, and underlying technology, remain the exclusive property of Jijenga Technologies Limited.

7. Subscription & Payments

7.1. Fees

Jijenga is a paid subscription: you pay for access to the Service for a chosen duration ("Paid Services"). Every subscription includes the full Service — plans differ only in duration. Promotional periods (including a free weekly tier at launch) may apply and will be shown plainly before you commit.

  • Payment via M-Pesa or other methods shown in the App
  • Weekly and monthly plans today; an annual plan when it ships
  • No auto-charge at the end of a free or promotional period without your explicit action
  • Cancel anytime with no penalties

7.2. Price Changes

We may change our pricing with reasonable notice to you (minimum 30 days for existing subscribers).

8. Limitation of Liability

To the maximum extent permitted by Kenyan law (including the Consumer Protection Act, 2012):

  • Jijenga shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including loss of data, profits, or goodwill) arising from your use of the Service
  • Our total cumulative liability to you for any claims arising out of these Terms is limited to the greater of One Hundred Kenyan Shillings (KSh 100) or the amount you paid us to use the Service in the past twelve months
  • ⚠️ This limitation does not exclude liability for death, personal injury, or fraud caused by our negligence

9. Termination

9.1. By You

You may stop using the Service at any time and delete your account from the app settings.

9.2. By Us

We reserve the right to suspend or terminate your access immediately, without prior notice, if you breach these Terms.

10. Dispute Resolution

10.1. Amicable Settlement

In the event of a dispute, we both agree to first attempt to resolve it amicably through good faith negotiation or mediation.

10.2. Arbitration

If negotiation fails, disputes shall be resolved through binding arbitration in Nairobi, Kenya, in accordance with the Arbitration Act, 1995.

10.3. Jurisdiction

These Terms are governed by the laws of Kenya. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts located in Nairobi, Kenya.

11. General Terms

  • Changes to Terms: We may update these Terms. We will notify you of material changes via the App or email. Continued use implies acceptance
  • Severability: If any part of these Terms is unenforceable, the rest remains in effect
  • Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and Jijenga
  • No Waiver: Our failure to enforce any right or provision shall not constitute a waiver

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]
  • Company: Jijenga Technologies Limited
  • Location: Nairobi, Kenya